When you use tkwin, you share information like your name, mobile number, and payment details. This page clearly explains how that data is collected, where it is stored, and whether it is ever shared with anyone.
Contents of This Document
Tkwin never sells your personal data or shares it with advertising companies. Your information is used solely to operate the platform, meet legal obligations, and improve your experience. Failing to comply with this policy puts our licence at risk — which is why we enforce it strictly.
Tkwin only collects data that is genuinely necessary — nothing more is asked for.
Full name, date of birth, and national ID number — required for registration and KYC verification.
Mobile number and email address — used for account verification, OTP delivery, and support communication.
BKash/Nagad/Rocket number and transaction records — used for financial transactions and fraud prevention.
Betting history, login times, and features used — to improve the platform and personalize your experience.
IP address, device type, and browser — used for security and fraud detection.
Approximate geographic location (derived from IP) — used for legal compliance and region-based services.
Every piece of information tkwin collects has a specific reason behind it. Nothing is requested out of curiosity or without purpose.
Every purpose for which your data is used is clearly stated below. Your data is not used for anything beyond this.
Tkwin shares your information with third parties only in very limited circumstances — always for a legal reason or directly for your benefit.
| Third-Party Type | What Data Is Shared | Purpose |
|---|---|---|
| Payment Gateway | Mobile number, transaction amount | Payment Processing |
| KYC Service Provider | Name, NID number, photo | Identity Verification |
| Legal Authorities | Required by Law | Legal Obligations |
| Advertisers | No Data | Not Applicable |
The tkwin website and app automatically collect certain technical information — this is standard practice for virtually all websites. That said, you have every right to know what data is collected and what it is used for.
You have a number of rights over the information tkwin holds about you. Here is how you can exercise each of them.
Tkwin does not retain data longer than necessary. Different types of data have different retention periods.
Tkwin is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
This policy may be updated from time to time due to legal changes or new platform features.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please get in touch with us.
Writing a policy is not enough — we also ensure protection at a technical level.
Every piece of data sent from your browser to tkwin's servers is protected with military-grade encryption. No one can intercept it in transit.
OTP at login and device fingerprinting — knowing your password alone is not enough to access your account; your phone is also required.
Your data is stored in encrypted databases. Servers undergo regular security audits.
Even within tkwin, only designated staff can access specific data — we operate on a strict need-to-know basis.
Third-party cybersecurity experts regularly audit tkwin's systems — vulnerabilities are caught before they become a problem.
Tkwin does not use Facebook Pixel, Google Ads trackers, or any third-party advertising SDKs — no one is tracking your browsing activity.
In today's digital world, many companies operate on the belief that "your data is our asset." tkwin takes a different view. We believe your data belongs to you — we are simply temporary custodians of it.
Many users ask — "Why do I need to provide my NID at tkwin?" It is a fair question. The reason is straightforward: international gaming licence requirements mandate that every player's identity be verified. This is part of anti-money laundering law — a standard applied in Bangladesh and across the world. Your NID details are sent only to an approved KYC service provider, and once verification is complete, the file is stored on our encrypted servers.
Many people have concerns about payment information. The truth is, tkwin never has access to your bKash PIN or bank password — and there is no need for it. Payments are processed through bKash or Nagad's own secure gateway; tkwin only receives a transaction confirmation. None of your bKash account details are stored on our end.
Your betting history and gaming records are worth covering here. This data serves two main purposes — one is to show you your own withdrawal and transaction history, and the other is to support the responsible gaming system. If any unusual betting patterns are detected, tkwin's system automatically reaches out to check that everything is okay.
Some users feel uneasy about IP addresses and device information being collected. What's worth knowing is that an IP address is simply a technical identifier — every website automatically sees it. tkwin uses this information primarily to detect suspicious activity, such as login attempts from multiple countries on the same account or signs of hacking. It is not used to find your physical address or track your whereabouts.
If you do not wish to receive promotional SMS or emails, you can update your notification preferences in your account settings. Security-related messages — such as new login alerts or password change notifications — cannot be turned off, as they are sent for your own protection.
What happens to your data when you close your account? Due to legal obligations, financial transaction records must be retained for 7 years — this is part of Bangladesh's financial regulations and international AML laws. After that period, all data is permanently deleted. Your personal identification information is erased 5 years after account closure.
In short — tkwin's privacy policy was written with respect for you. We aim to be transparent about how your data is handled. If you have any questions, there is nothing to hide — just ask our support team and you will get a clear, straightforward answer.
In the event of a data breach that puts your information at risk, we will notify affected users within 72 hours in accordance with legal guidelines and take appropriate remedial action.
Tkwin's primary servers are located in Asia. Some technical services may route data to international servers, but the same privacy standards apply in all cases.
The most frequently asked questions about the Privacy Policy page.
Keeping your data safe at tkwin is our commitment. Please also game responsibly — for deposit limits and self-exclusion options, Responsible Gaming Visit the page.
At tkwin, your data is secure, your payments are safe, and gaming is transparent. Register today — completely free.