256-bit SSL encryption — Your Information Is Secure tkwin never sells your data to third parties — Guaranteed Payment Information Completely Confidential — no one will be able to see it deletion of your data You're in Full Control Latest Privacy Policy Update: June 2026 256-bit SSL encryption — Your Information Is Secure tkwin never sells your data to third parties — Guaranteed Payment Information Completely Confidential — no one will be able to see it deletion of your data You're in Full Control Latest Privacy Policy Update: June 2026
Privacy & Security

Tkwin's Privacy Policy — Your Data Belongs to You

When you use tkwin, you share information like your name, mobile number, and payment details. This page clearly explains how that data is collected, where it is stored, and whether it is ever shared with anyone.

Last Updated: June 2026
Fully in Bangla

Contents of This Document

1 What Data Is Collected
2 How Your Data Is Used
3 Data Sharing & Third Parties
4 Cookie & Tracking Policy
5 Your Rights & Choices
6 Data Retention and Deletion

Our Core Commitments

Tkwin never sells your personal data or shares it with advertising companies. Your information is used solely to operate the platform, meet legal obligations, and improve your experience. Failing to comply with this policy puts our licence at risk — which is why we enforce it strictly.


What Types of Data Do We Collect?

Tkwin only collects data that is genuinely necessary — nothing more is asked for.

Identity Information

Full name, date of birth, and national ID number — required for registration and KYC verification.

Contact Information

Mobile number and email address — used for account verification, OTP delivery, and support communication.

Payment Information

BKash/Nagad/Rocket number and transaction records — used for financial transactions and fraud prevention.

Usage Data

Betting history, login times, and features used — to improve the platform and personalize your experience.

Device & Network Information

IP address, device type, and browser — used for security and fraud detection.

Location Data

Approximate geographic location (derived from IP) — used for legal compliance and region-based services.


1

Purpose of Data Collection

Why We Need Your Information

Every piece of information tkwin collects has a specific reason behind it. Nothing is requested out of curiosity or without purpose.

  • Your name, mobile number, and date of birth are required to create an account and verify your identity.
  • A national ID is collected to comply with legal KYC/AML obligations.
  • Payment information is retained to process bKash/Nagad transactions and prevent fraud.
  • Device and IP information is used to maintain platform security.
  • Usage data is analyzed to tailor your experience to your preferences.
  • Your contact information is used to send you relevant offers and updates.
Core Principles: tkwin collects only what is necessary. "Data Minimization" is a core part of our principles.
2

Data Usage Policy

What We Do With Your Data

Every purpose for which your data is used is clearly stated below. Your data is not used for anything beyond this.

  • Account management — login, password reset, and security verification.
  • Payment processing — handling deposits and sending withdrawals.
  • Customer support — issue resolution and complaint handling.
  • Fraud Detection — identifying unusual login attempts or suspicious transactions.
  • Legal compliance — fulfilling requirements set by regulatory authorities.
  • Platform Improvement — analyzing which features are used most.
  • Relevant Notifications — major matches, special offers, and security updates.
What We Do Not Do: Sell your data to advertisers, add you to third-party marketing lists, or use your information for any purpose without your consent.
3

Data Sharing & Third Parties

When and With Whom Your Data May Be Shared

Tkwin shares your information with third parties only in very limited circumstances — always for a legal reason or directly for your benefit.

  • Payment Processor: bKash, Nagad, and Rocket are only given the information strictly necessary to complete a transaction.
  • Legal Authorities: Disclosure is mandatory when required by a court order or a lawful request from a regulatory authority.
  • KYC Provider: Approved third parties may be used for identity verification — they are also bound by confidentiality agreements.
  • Cloud & Hosting: Data is stored on secure servers — service providers cannot access your information.
  • Anti-Fraud System: Limited data may be shared with specialist fraud detection service providers.
Important: Your consent will be obtained before your information is shared with anyone outside the list above.
Third-Party Type What Data Is Shared Purpose
Payment Gateway Mobile number, transaction amount Payment Processing
KYC Service Provider Name, NID number, photo Identity Verification
Legal Authorities Required by Law Legal Obligations
Advertisers No Data Not Applicable
4

Cookies & Tracking Technologies

Data Collection on the Website & App

The tkwin website and app automatically collect certain technical information — this is standard practice for virtually all websites. That said, you have every right to know what data is collected and what it is used for.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: Used to analyze page load times and crash reports — you can turn this off.
  • Preference Cookies: To remember your language, theme, and personal settings — optional.
  • Local Storage (App): Offline score cache and user preferences stored on device.
  • You can block cookies through your browser settings — though some features may not work as expected.
Please Note: tkwin's website contains no third-party ad trackers. Your browsing data is never shared with advertising companies.
5

Your Data Rights

What You Can Request

You have a number of rights over the information tkwin holds about you. Here is how you can exercise each of them.

  • Right to Access: To find out what information we hold about you, email us at support@tkwin.click — we'll respond within 30 days.
  • Right to Rectification: If any details are incorrect, you can update them through Account Settings or by contacting Support.
  • Right to Erasure: Once your account is closed and the legal retention period has ended, your data will be deleted.
  • Right to Opt Out of Marketing: You can opt out of promotional SMS/emails at any time.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You have the right to object to specific types of data processing.
How to Submit a Request Send an email to support@tkwin.click with the subject line "Data Request" and we will respond within 30 business days.
6

Data Retention & Deletion Policy

How Long We Retain Your Data

Tkwin does not retain data longer than necessary. Different types of data have different retention periods.

  • Personal information is retained for as long as your account remains active.
  • Financial transaction records are kept for up to 7 years after account closure, as required by law.
  • KYC documents — 5 years after account closure (as required under anti-money laundering laws).
  • Support conversation history — 2 years.
  • Session and login logs — 90 days.
  • Once the retention period expires, data is deleted securely and permanently.
7

Protection of Children and Minors

Information for Under-18s

Tkwin is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is carried out at registration — accounts cannot be created by anyone under 18.
  • If a minor registers using false information and is identified, the account will be terminated and all collected data will be deleted immediately.
  • If a parent or guardian discovers that their child's information has been collected by mistake, please contact support@tkwin.click immediately.
8

Privacy Policy Changes

Update Policy

This policy may be updated from time to time due to legal changes or new platform features.

  • For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
  • The date of the latest update will always be visible at the top of this page.
  • Continued use of the platform after any update will be taken as acceptance of the revised policy.
  • If you do not agree to the updated policy, you may request account closure and your remaining balance will be refunded.
Current Version: June 2026. If you would like a copy of a previous version, please contact support.
9

Privacy-Related Contact

If You Have Questions or Complaints

If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please get in touch with us.

  • Email: support@tkwin.click (Subject: "Privacy Request")
  • Live Chat: 24/7 support in Bengali is available at tkwin.click.
  • General privacy queries are answered within 24 hours.
  • Requests for data deletion or a copy of your data are fulfilled within a maximum of 30 business days.

How does tkwin keep your data secure?

Writing a policy is not enough — we also ensure protection at a technical level.

256-bit SSL Encryption

Every piece of data sent from your browser to tkwin's servers is protected with military-grade encryption. No one can intercept it in transit.

Two-Factor Authentication

OTP at login and device fingerprinting — knowing your password alone is not enough to access your account; your phone is also required.

Secure Data Storage

Your data is stored in encrypted databases. Servers undergo regular security audits.

Restricted Access to Data

Even within tkwin, only designated staff can access specific data — we operate on a strict need-to-know basis.

Regular Security Audits

Third-party cybersecurity experts regularly audit tkwin's systems — vulnerabilities are caught before they become a problem.

No Ad Trackers

Tkwin does not use Facebook Pixel, Google Ads trackers, or any third-party advertising SDKs — no one is tracking your browsing activity.


Our Philosophy on Privacy

In today's digital world, many companies operate on the belief that "your data is our asset." tkwin takes a different view. We believe your data belongs to you — we are simply temporary custodians of it.

Many users ask — "Why do I need to provide my NID at tkwin?" It is a fair question. The reason is straightforward: international gaming licence requirements mandate that every player's identity be verified. This is part of anti-money laundering law — a standard applied in Bangladesh and across the world. Your NID details are sent only to an approved KYC service provider, and once verification is complete, the file is stored on our encrypted servers.

Many people have concerns about payment information. The truth is, tkwin never has access to your bKash PIN or bank password — and there is no need for it. Payments are processed through bKash or Nagad's own secure gateway; tkwin only receives a transaction confirmation. None of your bKash account details are stored on our end.

Your betting history and gaming records are worth covering here. This data serves two main purposes — one is to show you your own withdrawal and transaction history, and the other is to support the responsible gaming system. If any unusual betting patterns are detected, tkwin's system automatically reaches out to check that everything is okay.

Some users feel uneasy about IP addresses and device information being collected. What's worth knowing is that an IP address is simply a technical identifier — every website automatically sees it. tkwin uses this information primarily to detect suspicious activity, such as login attempts from multiple countries on the same account or signs of hacking. It is not used to find your physical address or track your whereabouts.

If you do not wish to receive promotional SMS or emails, you can update your notification preferences in your account settings. Security-related messages — such as new login alerts or password change notifications — cannot be turned off, as they are sent for your own protection.

What happens to your data when you close your account? Due to legal obligations, financial transaction records must be retained for 7 years — this is part of Bangladesh's financial regulations and international AML laws. After that period, all data is permanently deleted. Your personal identification information is erased 5 years after account closure.

In short — tkwin's privacy policy was written with respect for you. We aim to be transparent about how your data is handled. If you have any questions, there is nothing to hide — just ask our support team and you will get a clear, straightforward answer.


What happens if there is a data breach?

In the event of a data breach that puts your information at risk, we will notify affected users within 72 hours in accordance with legal guidelines and take appropriate remedial action.

Is my data transferred overseas?

Tkwin's primary servers are located in Asia. Some technical services may route data to international servers, but the same privacy standards apply in all cases.


FAQs

The most frequently asked questions about the Privacy Policy page.

The minimum deposit at tkwin is ৳200. You can activate your account and start betting with just BDT 200 via bKash, Nagad, or Rocket. The minimum stake per bet is ৳50. Maximum deposit limits vary by payment method — for bKash, your bKash wallet limit applies. One thing worth noting: tkwin never charges any fees on deposits, so every taka you send goes straight into your account. Visit the Payments page for full details on limits.

Your full betting history and financial transaction records are available directly within your account. After logging in, click on "My Account" or the profile icon — you will find "Betting History" and "Transaction History" as two separate tabs. In Betting History, you can filter by date, match, odds, stake amount, and result. Transaction History shows the date, amount, and status of every deposit and withdrawal. Use the date filter to search for records within a specific period. If you spot a discrepancy in any transaction, take note of the TrxID and contact Support.

Your Privacy, Our Responsibility

Keeping your data safe at tkwin is our commitment. Please also game responsibly — for deposit limits and self-exclusion options, Responsible Gaming Visit the page.


Join a Secure Platform

At tkwin, your data is secure, your payments are safe, and gaming is transparent. Register today — completely free.

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